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Jan 162015Imagine your boss gives you a directive that sounds really absurd. You’re afraid that following orders could cause a customer to leave, hurt the company’s reputation, or even break the law. You may not like it, but it’s part of your job to protect your boss from self-inflicted harm. There is a right way and a wrong way to do it, though. Here are six guidelines: 1. DO SOME RESEARCH ...
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Jan 152015Communispond and Logical Operations CEO, Bill Rosenthal, authored one of the top 10 most read articles of 2014. With authors and business experts from around the world sharing their thoughts and ideas on TrainingIndustry.com, this is no small feat. “Combating the Forgetting Curve” shares seven tactics that can be incorporated in learning programs to help employees remember the curriculum better. You can read the article here: http://www.trainingindustry.com/leadership/articles/combating-the-forgetting-curve.aspx About Communispond and ...
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Jan 132015Logical Operations, the world’s leading provider of information technology instructor-led courseware, today announces the development of a new cybersecurity training course, CyberSec First Responder: Threat Detection and Response, and corresponding certification, Certified CyberSec First Responder, to help organizations combat cybersecurity threats. 2014 saw an exceptional number of IT security breaches, which are part of an overall trend in increasingly destructive hacking incidents. These hacking incidents further highlight the enormous demand ...
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Jan 022015One of the most important legs of any certification journey involves the long process of preparation and learning that takes place over the weeks and often months prior to scheduling an exam. Even seasoned IT pros often have quite a bit of new material to take in when contemplating a new certification. The field of study and training providers is crowded. It’s difficult to carve out a niche, and difficult ...
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Dec 162014What you teach employees during mentoring, coaching or skills training will be out of mind as soon as you’re out of sight unless you reinforce the learning. For that you can thank the “forgetting curve.” This psychological principle, first identified in the 19th century, posits that much of what we learn is quickly forgotten, most of it within hours. Here are five tactics you can use to help employees remember. ...
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Dec 092014Don't Make Virtual Meetings a Bore You have to hold a meeting, but everyone who should participate is somewhere else. What should you do? Hold the meeting virtually. More than 20 million virtual meetings are held every year. Some 85 percent of projects now include remote team members and that percentage keeps rising. If you plan it right, a virtual meeting will let you accomplish everything you could with an ...
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Dec 042014As featured in the Democrat and Chronicle: Depending on how you count, Logical Operations is a 2-year-old start-up firm or one of the oldest information technology training firms in the Rochester region. The first incarnation of Logical Operations came when it was founded in 1982 by two Rochester Institute of Technology professors. And it’s gone through numerous hands and incarnations since then — being bought in 1991 by Ziff-Davis Inc., ...
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Dec 032014The majority of successful companies of today are well aware of common data security issues and put a great deal of trust into their own efforts towards preventing a data security breach. However, as demonstrated by recent security breaches of several large, tech-savvy companies such as Target, LivingSocial, Facebook, Gmail, and Twitter, no set of security measures is completely infallible to a breach. What businesses of today have to then ...