• May 03
    2017
    Last month Logical Operations joined the IT Certification Council, an organization focused on growing and promoting professional certifications in IT. It establishes industry best practices, markets the value of certification, enhances exam security, and works on other issues connected to certification. At Logical Operations, we believe in professional certifications, and we’re glad to have the chance to work with industry leaders on the issue. I think the value of certification ...
  • Feb 21
    2017
    If you’re serious about protecting your business from cyber-attacks, my advice is to seek out the finest, most experienced minds in cyber security and ask their advice. One way to do that: get yourself invited to a Cyber Security Summit. Full disclosure: Logical Operations is a partner with Cyber Security Summit as part of our mission to promote cyber security awareness and education. The Cyber Security Summit is a forum ...
  • Oct 27
    2016
    Did your new refrigerator come with password protection? If not, that’s unfortunate. According to network security firm ForeScout Technologies, seven different kinds of home devices can be hacked in three minutes. The seven devices are smart refrigerators, video conference systems, printers, security systems, smart thermostats, VoIP phones, and even smart lightbulbs. But any device that connects to the Internet can be hacked or compromised. On Friday, October 21, many of ...
  • Oct 18
    2016
    People with no experience of leadership generally think that the point of leadership is power. But if you are running an organization, and you don’t feel managed by the various constituencies of the organization, you are probably not doing it right. Leadership isn’t about power; it’s about responsibility. And to be effective, you can never forget that your employees, your customers, and your suppliers depend on your decisions for their ...
  • Jun 07
    2016
    We have reached the point that businesses are paying attention to cybersecurity, which is a good thing. All over the country, organizations are promulgating policies, conducting training programs, hiring security consultants, and buying security products. In other words, we are seeing good security management. But you have probably already heard this quotation from the late great Peter Drucker: “Management is doing things right; leadership is doing the right things.” As ...
  • Mar 24
    2014
    At Logical Operations, we believe deeply in instructor-led training as an effective path to training solutions. This is partly because instructor-led training is so well-adapted to our market. When your company has a need for training, it's rarely the case that you need new expertise. You almost always need to extend the expertise you already have. Well-crafted instructor-led training lets you use your own experts as instructors. It's a fast ...
  • Dec 23
    2013
    CIOReview has named Logical Operations as one of its “20 Most Promising Education Technology Solution Providers of 2013” based on our dedication to innovation in information technology training. CIOReview had this to say about us: “Their professional training solutions are adaptable to the way in which today’s technology-savvy students learn. Whether learning takes place in the classroom or virtually – using laptops, tablets and smartphones to follow along, submit work ...
  • Sep 30
    2013
    Loyalty guru Frederick Reichheld once showed that a five percent improvement in customer retention could boost the profits of most companies by 25% to 100%. Most companies understand that it costs far less to keep a customer than to acquire one. Customer loyalty has become a major marketing goal, and loyalty marketing has its own Wikipedia entry. But the Wikipedia entry is mostly about consumer rewards programs. A rewards program ...