• Jul 08
    2013
    In a previous post on training course development, I described the nine steps of the learning process and said “the training developer has to plan how the learner will be brought through each of the nine steps for each learning objective.” In this post, I want to tell you a little about how we write learning objectives. There’s a method for doing it. and if you don’t follow the method, ...
  • Jul 01
    2013
    Dictionary.com offers three definitions for “climate,” and when I use the word in the title of this post, I mean the third one: “the prevailing attitudes, standards, or environmental conditions of a group, period, or place: a climate of political unrest.” Even the best-crafted training solutions are likely to be less effective if they are implemented without any regard for the learning climate of your organization. Several weeks ago, I ...
  • Jun 17
    2013
    I can’t think about online learning without remembering the remarks of Andrew McAfee at his TED talk this year: “I was a Montessori kid for the first few years of my education, and what that education taught me is that the world is an interesting place and my job is to go explore it. The school stopped in third grade, so then I entered the public school system, and it ...
  • Jun 10
    2013
    Does direct marketing have anything to teach us about developing online learning content? It just might. Direct marketing is in the business of influencing human behavior, and over generations its practitioners have gathered considerable information about motivation. One of the tools they use to gather this information is a process called A/B testing. In A/B testing, the marketer offers two versions of a message to virtually identical audiences and measures ...
  • Jun 03
    2013
    In the field of training course development, the late Robert M. Gagné who died in 2002, is a very well known expert: his influence is still vibrant and pervasive in the field. He was an educational psychologist who studied the learning process, particularly how it relates to job training. In the Second World War, he worked with the U.S. Army Air Corps to train pilots and went from there to ...
  • May 27
    2013
    I've written before about the process of establishing a learner community in the virtual classroom. That is one issue among many you encounter when you shift from face-to-face learning to virtual classroom learning. In this post, I want to discuss how to keep learners engaged throughout the training session in the virtual classroom. When you’re teaching in person, you have many cues that allow you to create a group conversation. ...
  • May 20
    2013
    Here at Logical Operations, we don’t want to be an answer in search of a question. Too often, managers grab reflexively for a training solution when training is neither the most economical nor the most effective answer to a performance problem. Consider... Resources. If your employees aren’t performing the way you need them to perform, ask yourself first whether they have everything they need in order to perform. They may ...
  • May 13
    2013
    If you're involved with training programs, you've probably seen the statistic that only 10% of training effort results in behavior change on the job. As it turns out, that statistic is a myth. It originated in a rhetorical question used in a 1982 article (see “The Strange Case of the Transfer of Training Estimate” by Robert Fitzpatrick. The 10% statistic may be a myth, but that doesn’t mean skills decay ...