• Jun 01
    2016
    A friend of mine once interviewed for a job as administrative assistant to the CEO of a photoelectric sensor manufacturing firm. In a series of interviews, she met with the incumbent in the job, who was well respected by her boss and the company at large. My friend asked the incumbent for her thoughts on the contribution she made to the photoelectric manufacturing industry. The woman looked at my friend ...
  • May 25
    2016
    A new white paper from Hewlett Packard Enterprise advances a novel perspective on cybercrime. The Business of Hacking (you can download the report for free) examines cybersecurity from the standpoint of someone trying to run a criminal enterprise: "Cyber criminals look to maximize their profits and minimize risk. They have to compete on quality, customer service, price, reputation, and innovation. The suppliers specialize in their market offerings. They have software ...
  • May 18
    2016
    Last year, there were more than 25 major data breaches, including OPM, the IRS, Ashley Madison, Anthem, CVS, Walmart, and Scottrade. Business news was dominated by these events. But it occurs to me that I haven’t seen any news reports of major data breaches for past several months. This concerns me, because I know the lack of news is not the result of a lack of attacks. If anything, 2016 ...
  • May 10
    2016
    The Verizon 2016 Data Breach Investigations Report (follow the link to a page from which you can download it) is out. This year, it is based on a dataset of 64,199 incidents that resulted in 2,260 confirmed breaches. It covers more than 20 industries in 82 countries. The report points out that phishing as an attack vehicle has continued its upward trend from previous years. Email is still the favored ...
  • May 03
    2016
    Last week, Chipotle posted its first quarterly loss. A recent story in Business Insider reports that two weeks before the posting, Foursquare, the social media app, predicted the loss, even to the point of citing its precise size. In retrospect, it's easy to see the relationship of Chipotle’s foot traffic, which is visible to Foursquare, to its sales. But it’s not the kind of thing that business analysts traditionally examine. ...
  • Apr 26
    2016
    You have probably seen this before. You go to a website looking for information or perhaps a product, and a dialogue box pops up that says something like, "Hi, I’m Melanie. Can I help you find anything?" The dialogue box may even have a photo of a young, professional looking woman, presumably Melanie. If you know exactly what you are looking for at this website, then Melanie may be more ...
  • Apr 19
    2016
    A few weeks ago, I wrote about the trend of criminals using counterfeit email messages to dupe employees into providing private information and files. The technique involves sending an authentic-looking message to an employee the criminal has targeted and extensively researched. In the blog post, I wrote about a case in which the spoofed message requested all the employee W-2 forms. But there are other variations as well. Computerworld recently ...
  • Apr 15
    2016
    Anybody who manages IT has experience with talent shortages. In certain areas, such as security, mobile app development, and big data analytics, there just aren't enough qualified people to hire. It’s a global problem, and it isn’t confined to IT. According to Manpower’s 2015 Talent Shortage Survey, 38% of hiring managers are struggling to fill positions in their organizations. The problem is worst in Japan (83%), Peru (68%), Hong Kong ...