Contact Us

Need assistance? Our customer service and technical support center provides help on both general and technical issues. You can select any of the options mentioned below to contact a customer service or technical support representative with your questions.

Customer Service

Click for Customer Service contact options and hours of support

Contact customer service about:

  • order status
  • fulfillment status
  • delivery status
  • invoice questions
  • account status
  • store questions
  • other customer service issues

Technical Support

Click for Technical Support contact options and hours of support 

Contact technical support about:

  • logging in
  • datafile issues
  • errata data
  • eval requests
  • CD-ROM issues
  • other technical issues


To find answers to Frequently Asked Questions pertaining to purchases, returns, shipping and customization, please visit our FAQs page.