contact us

Need assistance? Our customer service and technical support center provides help on both general and technical issues. You can select any of the options mentioned below to contact a customer service or technical support representative with your questions.

Customer Service

Click for Customer Service contact options and hours of support

Contact customer service about:

order status
fulfillment status
delivery status
invoice questions
account status
store questions
other customer service issues

Technical Support

Click for Technical Support contact options and hours of support

Contact technical support about:

logging in
datafile issues
errata data
eval requests
CD-ROM issues
other technical issues

To find answers to Frequently Asked Questions pertaining to purchases, returns, shipping and customization, please visit our FAQs page.